Frequently Asked Questions
Everything you need to know about shopping with NYPL.
How long will it take for my order to arrive?
Standard shipping within the United States typically takes 5-7 business days. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy for apparel and accessories?
We accept returns of unworn, unwashed, and undamaged items within 30 days of purchase. Please ensure all original tags are attached to receive a full refund.
How do I determine the right size for literary-themed clothing?
Each product page features a detailed size guide. Our apparel generally follows a standard unisex fit, but we recommend checking specific measurements for our slim-fit collections.
Do you offer international shipping?
Yes, we ship our literary-inspired goods worldwide. Please note that customers are responsible for any customs fees or import duties incurred by their local government.
Are your tote bags and apparel ethically sourced?
We are committed to quality and integrity. Many of our textile products are made from organic cotton and produced in facilities that adhere to fair labor practices.
Can I track my package once it has shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery's progress.